Medical Imaging Field Engineer 2 - Chicago, IL

Location

Chicago, IL

M-F, 12:00 p - 9:00 p

This Customer Service Engineer II position focuses on servicing Imaging Equipment in the Chicago, IL area.

• Serve as the primary service engineer for Siemens Healthcare systems at customer sites.
• Install, troubleshoot, repair, and perform preventive maintenance on all Siemens Healthcare systems with minimal supervision.
• Deliver timely and effective repairs while training operators to ensure optimal system performance and superior customer satisfaction.
• Manage financial performance in the territory, meeting or exceeding revenue, expense, and inventory targets.
• Maintain company assets, including company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers, performing administrative duties accurately.

• Experience performing service, preventive maintenance, and modifications on medical imaging equipment at customer sites.
• Ability to establish and maintain business relationships with customers and peers.
• Experience testing, repairing, and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficient use of tools and service test equipment.
• General understanding of electricity, power supplies, and grounding principles.

• Minimum high‑school diploma; technical associate degree or equivalent preferred.
• Proficiency in tools and service test equipment and ability to work both individually and in a team.
• Proficiency with network applications and tools (eVO, mButler, MS Office, Concur, NAM Customer Service website‑Engineer Tools).
• 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver’s license, ability to drive independently day and night, and good driving record.
• Physical requirements:
  
  lifting 50 lbs, walking, ladder climbing, bending, twisting, sitting, squatting, standing, high‑reach, fine grasping manipulation, good vision, and ability to work alone.

• Must hold a valid driver’s license in the state of residence and have no DUI/DWI convictions or pending charges, unless prohibited by law.
• Must meet all vehicle safety and vendor credentialing requirements necessary to access client sites.

Base pay range: $64,060 – $88,088. Commission eligibility, if applicable, will be defined in the company plan.

Medical, dental, vision, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Siemens Healthineers is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender identity, gender expression, protected veteran or military status, or any other category protected by law.

Applicants and employees are protected under federal law from discrimination. For more information, visit the EEO office page.

We are committed to providing accommodations for qualified individuals with disabilities.