Maintenance Supervisor

We empower our diverse and inclusive staff to provide high-quality property management to our residents. We train our people to deliver superior customer service focusing on how and why we do it. At POAH Communities, you can be part of our talented, energetic, customer-service oriented team. Are you ready to join us?

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

Position: Maintenance Supervisor

Location: The Ave West Humboldt Park, IL

Job :1759

# of Openings:1

Maintenance Supervisor

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor for The Ave. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. The Ave, a joint effort of POAH and KMW Communities LLC, will be a mixed-use affordable housing development in Chicago’s northwest side Humboldt Park neighborhood and include fifty two 1-, 2-, and 3-bedroom apartments for households who earn between 30-60% of the area median income (AMI).

Eleven apartments will be accessible to people who use wheelchairs. Building amenities include indoor and outdoor community gathering spaces, a bike room, fitness center, outdoor terrace with play area and onsite parking. Residents and Neighborhood Housing Services (NHS) will share a community room which doubles as a home ownership training space. The Ave will also create at least 1,000 SF in retail space for local businesses.

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
• Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
• Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.

Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
• Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
• Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Successfully manage preventative and reactive maintenance obligations.
• Experience in managing vendor relationships for projects and routine maintenance, a plus
• Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
• Confidence in creating effective solutions for how to deal with challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax…