Maintenance Supervisor

Reports To: Property Manager
Work Type: Non-Exempt
Work Location: On-Site
Work Arrangement: On-Site
Company Business

Hours:

8:30 a.m. – 5:00 p.m.
Schedule: Monday–Friday; some evenings, weekends, and on-call coverage required
Travel: Travel may be assigned based on business needs
Industry: Public & Affordable Housing Property Management

Leads day-to-day maintenance operations for an assigned public or affordable housing property, with responsibility for work-order performance, preventive maintenance, building systems, inspections, staff oversight, vendor coordination, unit readiness, emergency response, and maintaining safe, clean, and inspection-ready properties.

• Review, assign, monitor, and track emergency, urgent, aging, preventive, inspection-related, and routine work orders in Yardi or the Company’s designated work-order system.

• Support a 24-hour emergency response standard and 48-hour urgent repair turnaround
  , while monitoring open work orders and escalating overdue or high-risk items.

• Conduct routine building and property walks to identify safety, cleanliness, maintenance, building-system, and resident-service concerns before they become larger issues.

• Maintain and monitor written preventive-maintenance schedules for boilers, pumps, HVAC equipment, elevators, roofs, plumbing, electrical systems, fire and life-safety systems, and other major building equipment.

• Keep assigned properties prepared year-round for CHA, HUD, NSPIRE, and other required inspections
  , and coordinate timely correction of identified deficiencies.

• Supervise, coach, and support the Chief Engineer and assigned maintenance, janitorial, helper, or support personnel; review work quality and verify repairs before work orders are closed.

• Coordinate vacant-unit maintenance and repairs to support timely unit turns and lease-ready conditions.

• Scope vendor work, coordinate access and resident notices, monitor vendor performance, and inspect completed work before approval or sign-off.

• Monitor maintenance spending, inventory, tools, supplies, emergency parts, and materials while supporting effective budget control.

• Identify recurring maintenance problems, system weaknesses, and equipment nearing the end of its useful life and recommend repair, replacement, or capital improvements.

• Escalate conditions affecting resident safety, essential services, inspection readiness, property operations, or contractual performance.

Additional Duties: Performs other duties, special projects, emergency assignments, coverage responsibilities, and tasks as needed or assigned to support property, resident, client, and organizational needs.

• High school diploma or equivalent.

• Five or more years of experience in building maintenance, facilities, multifamily housing, affordable housing, public housing, or a related field.

• Two or more years of supervisory, lead, or team-lead experience preferred.

• Working knowledge of HVAC, plumbing, electrical, boilers or hot-water systems, appliances, carpentry, and general building maintenance.

• Experience supervising maintenance employees and coordinating outside vendors or contractors.

• Ability to prioritize emergency, urgent, preventive, inspection-related, and routine maintenance needs.

• Strong computer proficiency in Microsoft 365 and work-order or property-management systems;
  Yardi experience preferred.

• Strong communication, organization, documentation, problem-solving, safety awareness, and customer-service skills.

• Valid driver’s license and reliable transportation, as required for assigned responsibilities.

• Ability to work on-site and participate in evening, weekend, emergency, and on-call coverage as required.

• Experience with Chicago Housing…