Field Tech Service Rep Chicago

Field Tech Service Rep Chicago

Job Summary:

The purpose of this position is to manage an assigned territory of customers which primarily includes identifying and gaining new business opportunities while maintaining current business and maintaining the leased equipment. This position will be responsible for the Chicago metropolitan area including Indiana and Illinois. Responsibilities include promoting the use of YKK machinery with customers in the territory, maintaining leased machinery in optimum working condition, regularly informing customers of the scope and capability of YKK's equipment portfolio, training customers on proper use and care of equipment and ensure that customers are receiving the highest quality products and services by performing the following duties.

Essential Duties and Responsibilities:

• Promotes the expansion of the leased equipment business by identifying and pursuing sales opportunities for lease equipment and expanding or securing product sales within their territory.
• Works with Sales and National F/S Manager on new customer equipment lease transaction as well as production problems related to leased equipment and product.
• Coordinates and performs professional and timely routine service checks and repairs the leased machines as needed to ensure safe and efficient operation of the machines in our customer's plants.
• Coordinates installation of new equipment at the customer plant and assists in training engineers, mechanics and operators in the correct and safe operation and repair of leased equipment.

Supervision and Scope of Position:
This job has no direct supervisory responsibilities.

Qualifications and Requirements:
High school diploma or general education degree (GED); or 3 to 6 years of related experience in Equipment maintenance and sales experience and/or training; or equivalent combination of education and experience. Must be skilled in maintenance of machinery or similar experience. Equipment of technical sales experience is preferred. Must be able to work closely with sales teams to promote the use of equipment.

Valid Drivers License. Travel Requirements: 70% overnight travel required on a national basis.

Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The employee is required to wear appropriate safety protective equipment at the proper times and in the proper environments as required by safety program rules.

Equal Opportunity: YKK is an equal opportunity employer and makes all employment related decisions without regard to age, race, color, religion, gender, national origin, disability, veteran status, or any other status protected by applicable local, state, or federal law. The Company is committed to providing and maintaining a safe workplace for all employees.