Maintenance Porter

Maintenance Porter role at SP+ (SP Plus)

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, so there’s no fumbling with tickets, machines, apps, or credit cards—just drive in and drive out. We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today, we are reinventing parking to make everyday experiences remarkable and give people back their most valuable asset: time.

• Perform all maintenance and cleaning tasks noted on checklists and as directed by the facility manager or supervisor.
• Walk the garage daily to note and correct any maintenance problems.
• Sweep and clean around entrances, exits, stairwells, rails, booths, offices, and restrooms.
• Empty all trash cans in the garage, booth, and office.
• Paint any and all areas of the facility as directed to keep surfaces neat and clean.
• Replace burned‑out bulbs.
• Apply oil absorbent to oil spills.
• Submit repair or maintenance requests.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, and appearance.
• Provide ticket and record gate counts to the manager.
• Keep an inventory of janitorial supplies.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, and outdoor equipment (weed eater, lawnmower, etc.) to repair or construct items as applicable.
• Shovel, plow, or blow snow from entrance or exit ramps and designated areas using appropriate equipment.
• Report any unknown, observed, or suspected violations of company policy, safety hazards, or unusual occurrences in a timely manner.
• Practice the Three Keys to Customer Satisfaction and the Five Customer Service Behaviors for successful interactions.
• Assist customers within the facility or as directed by the manager or supervisor.
• Resolve customer complaints independently or with supervisory aid.
• Be familiar with all aspects of the operation and cover other duties (cashier, attendant, etc.) as needed.
• Maintain a neat and clean appearance and remain in uniform before and during scheduled shifts.
• Perform other duties as assigned.

• Evidence of vaccination against COVID‑19 is required, subject to valid medical or religious accommodation.

Qualification Requirements:

Education/

Experience:

High School Diploma or a combination of experience and education; may require facility maintenance, electrical, painting experience or skills training depending on the assignment.

License Requirement: A valid state‑issued driver’s license with a current address and acceptable driving record may be required if the employee is expected to drive a company vehicle.

Availability to Work:
Special shift requirements (e.g., third shift, weekends) may vary based on hiring needs.

Oral Communication:
Speaks clearly, listens and clarifies, and responds effectively to questions.

Written Communication:
Writes clearly and informatively; reads and interprets written information.

Customer Service:
Maintains a positive attitude; responds to requests for service and assistance.

Adaptability:
Adapts to changes in the work environment and handles unexpected events.

Judgment:
Exhibits sound and accurate judgment.

Professionalism:
Handles pressure well.

Language Ability:
Reads, writes, and interprets English; responds to common inquiries or complaints.

Physical Demands:
The employee regularly uses hands and fingers, sits, reaches with arms, stands or walks for long periods (up to 8 hours), climbs, balances, stoops, knels, and crouches. Requires twisting, turning, stretching, and bending frequently. Must lift and move 50 pounds or more regularly and perform in extreme weather conditions.

Salary Range: $18.00 per hour

Benefits:
Eligible employees may participate in benefits plans including medical, dental, vision, flexible spending accounts, long/short‑term disability, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes. SP+ does not tolerate harassment or retaliation based on these characteristics or for exercising EEO rights.

Location:

US–IL–OAK PARK

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Facilities Services