Field Service Technician

Mazak Corporation is a global leader in designing and manufacturing advanced machine tool solutions that enhance productivity. Based in Florence, Kentucky, the company operates a state‑of‑the‑art facility with the capability to produce up to 135 machines monthly. Committed to customer success, Mazak provides innovative technologies and maintains eight Technology Centers across North America for local support in applications, services, and sales.

With a focus on workforce training and development, Mazak fosters a "lean" culture and prioritizes continuous growth. Visit  for more information.

This is a full‑time remote position for a Field Service Technician. The Field Service Technician will be responsible for installing, maintaining, troubleshooting, and repairing Mazak’s advanced machine tool equipment at customer sites. The role involves providing technical support, performing diagnostics, and ensuring the optimal performance of systems. Technicians will also be expected to provide excellent customer service and communicate effectively with clients and internal teams.

• Proficiency in troubleshooting and repairing mechanical, electrical, hydraulic, and pneumatic systems
• Technical knowledge of CNC machinery, robotics, or industrial equipment
• Capabilities in reading blueprints, schematics, and technical manuals
• Strong problem‑solving, analytical abilities, and attention to detail
• Effective communication and customer service skills
• Basic understanding of software tools used in diagnostics and maintenance
• Flexibility to travel frequently to customer locations
• Associate’s or technical degree in a related field or equivalent hands‑on experience
• Previous experience in field service, manufacturing, or maintenance roles is preferred