Transportation Supervisor

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Target Salary Range: $60k-$66k

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

• Ensures quality production standards are maintained for all accounts
• Responsible for obtaining control sheets and making assignments for team drivers to flights daily
• Checks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departure
• Checks that all teams are catering correct aircraft and flights
• Ensures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirements
• Works with management staff to improve performance of the unit
• Assists teams with late flights and equipment changes
• Responsible for getting information from airlines on service requirements and updates
• Maintains radio contact with Operations Manager, meal planner and leads during operation
• Conducts regular checks of the kitchen to ensure no equipment was left behind after flights leave the kitchen
• Responsible for security and proper transportation of galleys and maintaining cleanliness of vehicles
• Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures
• Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
• Ensures that all products are coded according to Gate Gourmet procedures
• Works with maintenance staff to ensure preventive maintenance of machinery and fleet according to schedules, reports maintenance and repair issues in timely manner
• Maintains Company policies and procedures as well as specification books for airline customers
• Maintains all financial goals related to material, productivity, overtime, and labor goals
• Prepares management reports (ex. attendance, HAACCP and labor) as required
• Responsible for supervising drivers and driver assistants
• Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
• Manages workflow balancing - the division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations
• Manages daily manpower planning including assignment of responsibilities and workstations
• Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
• In conjunction with department leaders determines number of employees needed by shift
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
• Monitors daily manpower planning and schedules employees
• Responsible for employee retention and reducing employee turnover
• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s)
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles
• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority
• Ensures employees complete all company required training including but not limited to Serv Safe (note: this should only apply to OP73 and OP78)
• Compliance with all company required policies, procedures and processes including but not limited to required training

• High School Diploma or GED required
• Associates degree preferred

• 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred