Contact Page - Business, Tourism & Hospitality College in Auckland

Crown Institute of Studies, Auckland:
Crown Institute of Studies is Auckland’s leading travel, tourism, business and Hospitality College for over 36 years, and is recognized as a quality leader by New Zealand and international employers. Crown offers diploma and certificate courses as well as offering students the opportunity to enrol for the University of Ballarat BBus or MBA degree at Crown. Students range from people changing career direction or returning to the workforce to students entering it for the first time. If you have a lot of practical experience and want to learn the theory, or if you’re interested in upskilling then these courses are for you. International students successfully completing a diploma can apply for a one year working visa.

Crown Diploma in Tourism Management Level 5:

Topics Include:

Tourism destination marketing
Supply and demand in tourism
Tourism systems and structures
Requirements for establishing and operating a tourism enterprise
Analyse the social, cultural environmental, and community contexts of tourism enterprises
Develop customer service strategies
and much more...

Course length:
42 weeks (3 terms of 14 weeks, plus three holiday breaks)

Crown Certificate in International Travel, Tourism & Airline Studies:

Topics Include:

Communication and customer service experiences
Domestic Air Travel
New Zealand tourism industry
Destination New Zealand / Australia / Pacific Islands / USA & Canada
Computerised Reservations System (Amadeus)
Travel administraion and accounts
International air travel regulations
Coach and overland tours
International cruises
and much more....

Course length:
42 weeks (3 terms of 14 weeks, plus two holiday breaks)

New Zealand Diploma in Business Level 6:

Course content:
The New Zealand Diploma in Business (NZDipBus) is a nationally recognised qualification that allows students to gain a broad range of general business skills and knowledge.

Subjects include:
Organisation and Management;  Business Computing; Business Communication; Accounting Principles; Accounting Practices; Business Finance; Introduction to Commercial Law; The Economic Environment; Fundamentals of Marketing; Leadership; Human Resource Management; Applied Management

Course length:
56 weeks (4 terms of 14 weeks, plus three holiday breaks)

National Diploma in Hospitality Management Level 5:

Topics Include:

Knowledge of the hospitality industry
Commercial food costs and portion control
Design a commercial kitchen
Recruit, select and release staff
Practice food safety methods in a food business
Provide restaurant silver service to customers
Host responsibility requirements as a duty manager of licensed premises
Food and beverage management
and much more...

Course length:
56 weeks (4 terms of 14 weeks, plus three holiday breaks)

Crown Certificate in International Hospitality - Hotel Services and Reception Operations:

Topics Include:

Destinations: New Zealand, Australia, USA & Canada, and South West Pacific
Reservations procedures
Foreign exchange
Domestic and international accommodation
Hotel front office
Fidelio international hotel reservation training
International Air Transport Association (IATA) world geography
Cruises
and much more...

Course length:
42 weeks (3 terms of 14 weeks, plus two holiday breaks)

Crown Certificate in International Hospitality - Food and Beverage Service:

Topics Include:

Employment law
Food and beverage stock control
Food safety and hazards
Sale of Liquor Act
Wine making and wine evaluation
Cocktails
Nutrition
Introduction to food and beverage management
Barista and coffee modules
Advanced restaurant service and selling skills
and much more...

Course length:
42 weeks (3 terms of 14 weeks, plus two holiday breaks)

University of Ballarat Bachelor of Business
Fast-track your Australian Bachelor of Business in Auckland by earning credits for up to 16 courses for your New Zealand Diploma in Business (NZDipBus). Crown Institute is approved and accredited by NZQA to offer and deliver the UB Bachelor of Business in Auckland.

Programme Outline:
The Bachelor of Business is a programme for students intending to gain a strong background across the broad scope of the main business and organizational functional areas and develop a strong strategic and entrepreneurial emphasis towards innovation and the development and growth of businesses.

The Bachelor of Business (BBus) provides you with a range of career options. You might expect to be employed as a business manager, a business consultant, business analyst, researcher or planner, or to operate your own business.

Entry Requirements:
To enter the third year of the UB BBus programme at Crown, you will need to have completed a New Zealand Diploma in Business. A minimum grade average will be required.

University of Ballarat MBA
Fast-track your Australian MBA degree in Auckland when you gain your UB Bachelor of Business and then complete work experience at management level. Crown Institute is approved and accredited by NZQA to offer and deliver the UB MBA in Auckland. Enter the pathway to your master's degree at any one of several points: English language, NZDipBus, or after you complete your diploma or bachelors degree.

Programme Outline:
The MBA involves the equivalent of 12 courses of study, representing 180 credit points. Total study time for the MBA is approximately 1800 hours. The programme can be completed in 3 Semesters of full time study.

The MBA is a generalist degree intended for those with some practical experience who now wish to widen their managerial knowledge and skills. The philosophy underlying the MBA is to enable our students to deal with the many facets of management. This programme aims to develop skills in critical thinking, research and analysis through individual and team based work. A feature of the MBA is that it focuses on critical areas of integration but facilitates some specialization to accommodate specific career paths.

The programme at Crown will be made up of twelve courses. All courses are compulsory. There are no optional courses. Students must study four courses per semester/term. This requirement can only be waived in exceptional circumstances. There will be three contact hours per course per week. Classes will be held between 9:00 am and 5:00 pm Monday to Friday. A more precise timetable will be available for students about a week before the programme commences.

Subjects include:

Accounting & Finance
Marketing
Human Resource Management
Competitive Analysis
Business Economics
Financial Policy
Managerial Skills Workshop
Organisations: Behaviour, Structure, Processes
Creativity and Innovation
International Business
Strategic Marketing
Strategy & Management of Change

For information on any of the courses listed above, please contact us quickly via our Contact Page.