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Travel Industry Training in Ireland

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International Academy of Travel, Waterford:
The International Academy of Travel (IAOT), based at Waterford Regional Airport in Co. Waterford offers internationally recognised travel industry training courses. We offer job-focused and practical training for students who wish to work as cabin crew, reservation sales agents, travel agents, overseas reps or in the area of passenger services. Our courses are available on site at our Airport based Training Centre; through one of our selected partnership third-level colleges or through online / distance learning, which can be studied from anywhere in the world!

Email: Contact us here     ( or request a callback ).

Photo of Travel Industry Training in IrelandWe offer the following in-house and distance learning travel industry training courses:

International Travel Industry Studies Diploma course:
This is a full-time 2 week practical course, which takes place onsite in our modern Airport based Training Centre. It is designed to bring you to a level of knowledge that will help you apply for a position within the Travel Industry with confidence. After successfully completing the course, students will be eligible to apply for Air and Ground Travel Jobs worldwide. This course attracts students from all over Europe. It includes FETAC Module in Airport Passengers Services - level 6.

Certification: FETAC, Budget Travel. Galileo Ireland, Needahotel, PSARA, World Travel Centre, Top Flight, Falcon, JWT & Waterford Airport. 

Course Content:

Unit One - General:
Travel Industry Careers, Travel Industry Organisations, Airline Terminology, Airline Abbreviations, Phonetic Alphabet, Airline Two Letter Codes, IATA Airport & City Codes, Twenty Four Hour Clock,  Special Handling.

Unit Two - Cabin Crew Member:
Cabin Crew Duties and Responsibilities, Basic Flight Theory, Aviation Authorities, In-Flight Service, Passenger Handling Procedures, Cabin Safety Equipment,  In Flight Medical Care, Survival Training, In-Flight Fire, Cabin Decompression, Food Hygiene & Time Zones.

Unit Three - Passenger Service Agent:
Check-In and Boarding Procedures, Passenger Handling, Passport & Visa Checks, Security Regulations, European Regulations on denied boarding, cancellation or long delays. KLM's computerised check-in system CODECO.

Unit Four - Basic IATA Ticketing:
Image of Travel Industry Training in Ireland
IATA Ticketing, IATA World Geography

Unit Five - Travel Agent:
The role of a Travel Agent, Selling Package Holidays, Resort/Country Knowledge, Travel Agency Guides and Gazetteers, Cruising, Utilising Travel Trade Tools, Selling Insurance, Consolidator Fares & Systems.

Unit Six - Reservation Sales Agent:

Unit Seven - Interview Preparation:
Guideline to completing Application Forms, Curriculum Vitae Preparation, Letter of Application, Communication Skills, Individual Interview, Group Interview, Foreign Currency Conversion Exercises, Mock Examination Papers, Team Building Activities.

Unit Eight - Overseas Rep:
Basic Qualifications, Different categories of Reps, Duties and Responsibilities, Different types of Tour Operators, Welcome Meetings, Resort Knowledge and Location, World Geography, A day in the life of a Sun and Ski Rep, Customer Care & Culture Awareness, Sales Techniques.

Distance Learning Courses:
Upgrade your CV today by enrolling on one of our internationally recognised training courses and increase your earning power! All our courses include training in the daily duties associated with the job. The courses that we offer are written in co-operation with Travel Industry Employers and are constantly updated. Exams can be taken from anywhere in the world.

We offer the following travel courses which can be studied from anywhere in the world:

-  Certificate in International Travel Industry Studies "Ready For Take Off" (this is similar to our airport based course, however it does not include practical training as the course is completed from the comforts of your own home) 

- IATA Approved Galileo GDS

- IATA Approved Amadeus GDS

- IATA Approved Worldspan GDS

- KLM Royal Dutch Airlines CODECO Computerised Check- In online programme

- Diploma in International Travel Industry Studies Level 1
This course is divided into 2 sections - the Certificate in International Travel Industry Studies and training in either Amadeua, Galileo or WorldSpan GDS Reservations.

Email: Contact Us

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Address: Waterford Regional Airport, Killowen, Waterford, Ireland
Some interested visitors submitting program inquiries to our school up to 2020-05-21 were from:

Russia;   Dublin;   Limerick;   Ballinasloe;   South Africa;   Wexford;   Italy, Italy;   Dublin, Ireland;   Malaysia;   waterford;   and more.
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